Welcome to a&f
A little about us, our values and the mission we’re on to help your laundry operation add real value every day
Approved Partners for:
Welcome to a&f
Approved Partners for:
A little about us, our values and the mission we’re on to help your laundry operation add real value every day
Hello! Here’s a bit about us
Since 1991, we’ve been trading as Allsop & Francis. We have now rebranded to 
. We are the people behind laundry success in southern England.
We’re not just a company, we’re a team of enthusiastic experts, dedicated to providing exceptional experiences for our customers as we define, create and maintain laundry operation success.
Based in Ford, West Sussex, we’re proud of our roots and how we’ve grown as a team. From our founders to our newest team members, we share a common goal: your Laundry Operations Success.
At , you’re not just buying machines or engineer time, you’re partnering with a team that’s genuinely invested in your success.
Our team
- Performance: Industry specialists with decades of hands-on experience
- Performance: Problem-solvers who thrive on laundry challenges
- Performance: Laundry operations enthusiasts
Thomas
Director
Ben
Sales
Jo
Sales
Matt
Operations
Mike
Finance
Phil
Service
Kayleigh
Sales
Louise
Customer Service
Pauline
Customer Service
Karen
Operations
Duncan
Operations
Anastasia
Operations
Our Vision – The better place we’re heading towards.
We see the opportunity to create exceptional outcomes for our customers. We call this Laundry Operations Success.
It’s where their laundry operations operate more successfully, however success is defined.
We see a future where every customer experiences Laundry Operations Success.
Our Mission – How the vision is achieved.
We’re on a mission together, to create and maintain Laundry Operations Success for every customer.
Our focus:
• Helping our customers to define what success looks like
• Working in partnership with customers to create and maintain Laundry Operations Success
Our Purpose – Why we do what we do.
Together, we can make lives better every day.
Our customers’ lives and the lives of their customers too
For our customers, we achieve this by creating exceptional outcomes that provide successful solutions and take away the stress of their laundry operations, leaving them with a reliable, efficient and effective outcome every time.
For us, its about working together towards a shared mission to genuinely make a difference in exceptional ways.
It’s this that drives us forward.
Our Values
- Focus on Exceptional Outcomes
- Right Solution, Every Time
- Partnership and Collaboration
- Continuous Improvement
Testimonials
★★★★★
"Professional, efficient, patient (when teaching me how to use the machine) and friendly"
Chrissy Nisbet - Sovereign Network Group
★★★★★
"Great service every single time we need it"
Chris Johnson
★★★★★
"Good products. Good customer service. Very professional"
Sonya Courtez - Project Manager - Property Department - Surrey and Border NHS