About a&f
What does Laundry Operations Success look like for you?
We start by learning about your unique circumstances and then we provide you with the solutions and services that you need.
equipment
running costs
performance
Specialist support across the South of the UK
Commercial laundry and dishwashing you can trust, from first advice to long-term care
a&f helps organisations choose, install and look after commercial laundry and dishwashing equipment. We work with carefully selected professional brands and stay involved for the life of the equipment, not just the day it is installed.
Miele Professional UK's No.1 Partner
Awarded 15 times since 2005, including 2024 & 2025, with over 35 years industry experience.
Directly employed engineers
Experienced a&f engineers across the South of the UK, employed by us and never subcontracted.
Excellent first-time fix rate
Service vans carry around £12,000 of manufacturer spares, so most faults are sorted on the first visit.
Complete lifecycle support
Advice, installation, commissioning, training, servicing, repairs and rental options.
Not sure what you need?
Tell us about your site and we will point you to the right machine and the right level of cover. We would rather give honest advice than a quick sale.
Our Journey
Built over four decades. Focused on what matters most -
“Creating Laundry Operations Success by supplying great products, to great customers, with exceptional service and support.”
1991
Allsop Commercial Equipment
Founded on a simple idea: supplying our customers with the best equipment in the industry will enable us to build long-term relationships that last.
2003
Allsop & Francis
Our customers loved the equipment we installed and wanted us to provide the ongoing service as well. So we built a service team based on these same values.
2005-25
Miele Professional UK No.1 Partner
As our reputation and customer base grew, we became Miele Professional’s No.1 UK partner in 2005 and 15 times since, including 2024 and 2025.
2026
a&f
Now in the next generation of family leadership, we are the same team with the same values, with a renewed focus on delivering Laundry Operations Success.
12,000+
customers served
across the South of the UK
30+ years
longest customer relationships
that continue to last
200,000+
service jobs
carried out and counting
40,000+
machines looked after
across our customer base
Our values in practice
What drives how we work at a&f.
Our values are the foundation of everything we do. Before we recommend anything to our customers, we seek to understand your operation, your challenges, and what success looks like for you. That’s not just good practice; it’s built into our DNA. Those same values shape how we recruit, how we train and how we work together, making a&f a great partner to work with and for, for those who share these values too.
Exceptional outcomes
Exceed expectations.
We don’t measure success by the work we do, but by what our customers experience. Meeting expectations is the baseline. Exceptional outcomes means going further, doing the work that makes a real difference to how an operation runs.
Right solution,
every time
Be intentional and disciplined.
We resist the easy sell and the quick fix. Each recommendation is built around the customer's actual operation, the right machine, the right specification, the right installation, so the solution still works many years to come.
Partnership &
collaboration
Think win-win-win.
Every decision we make has to work for the customer, our team, and a&f. That balance keeps us grounded, honest, and focused on building relationships that last for the long term.
Continuous
improvement
Always seek to improve.
Our customers deserve a service company that gets better over time, not one that coasts. We invest in training, stock, and processes, stay close to industry developments, and take feedback seriously. Always improving is not an aspiration; it’s how we work.