About US
A passion for providing long term laundry operations success is at the heart of who we are.
Founded in 1991 as Allsop & Francis, in 2026 we renamed as a&f. We remain a family-owned business supplying and servicing 1,000's of laundry and dishwashing customers right across the South of the UK.
1991
owned & led
partnerships
Thirty-five years on
allsop & francis is now known as a&f
The name is shorter and the vans have changed, but the people, the vision and the values, remain stronger and more focused.
Read Our Story BelowOur Journey
Built over four decades. Focused on what matters most -
“Creating Laundry Operations Success by supplying great products, to great customers, with exceptional service and support.”
1991
Allsop Commercial Equipment
Founded on a simple idea: supplying our customers with the best equipment in the industry will enable us to build long-term relationships that last.
2003
Allsop & Francis
Our customers loved the equipment we installed and wanted us to provide the ongoing service as well. So we built a service team based on these same values.
2005-25
Miele Professional UK No.1 Partner
As our reputation and customer base grew, we became Miele Professional’s No.1 UK partner in 2005 and 15 times since, including 2024 and 2025.
2026
a&f
Now in the next generation of family leadership, we are the same team with the same values, with a renewed focus on delivering Laundry Operations Success.
12,000+
customers served
across the South of the UK
30+ years
longest customer relationships
that continue to last
200,000+
service jobs
carried out and counting
40,000+
machines looked after
across our customer base
How we work
Practical advice, careful specification and support that continues after installation
Our work starts with understanding how each site operates in the real world. We look at usage, available space, services, staffing, compliance needs and long-term support requirements before recommending a solution.
Right decisions at the start
We take time to understand the site before recommending equipment, helping customers avoid poor fit, unnecessary complexity and short-term decisions that create problems later.
Designed around real operations
Every recommendation considers how the laundry or dishwashing space is used day to day, including workload, workflow, staffing, access, utilities and operating pressure.
Professional brands, properly applied
We work with trusted manufacturers including Miele Professional, Electrolux Professional and Classeq, selecting equipment based on what best suits the application.
Support for the long term
We stay involved beyond installation with servicing, repairs, maintenance advice and operational support to help customers protect performance over the life of the equipment.
Looking for a partner, not just a supplier?
Talk to us about your site, your operation and the challenges you need to solve. We will help you make informed decisions that support reliable performance over time.
Awarded by Miele Professional UK
Miele Professional UK’s No.1 Partner in 2025, for the 16th time
Every year, Miele Professional UK names its highest-selling partner in the country. For 2025 that was a&f: the second year running, and the sixteenth time since 2005.
It is a sales measure, but one we are proud of, as it demonstrates the strength of our relationship with Miele as well as our commitment to building long term partnerships with both our clients and our suppliers.
We have worked alongside Miele Professional for over 30 years, across thousands of live sites, with many customers who continue to choose a&f as their laundry and dishwasher supplier and service partner.
No.1 Partner 16 times since 2005
Awarded in 2024 and again in 2025
Over 30 years with Miele Professional
What being No.1 means for our customers
Supplying more Miele Professional machines than any other UK partner over the last 20 years means that we have experience, the knowledge and the support to ensure that your equipment will not only be specified correctly for your unique circumstances, but also setup, serviced and maintained for many years to come. Allowing you the peace of mind you need to focus on the rest of your operations.
Miele Approved Partner Certificate (PDF)
Our first No.1 Partner GB trophy, awarded for 2005
Our values in practice
What drives how we work at a&f.
Our values are the foundation of everything we do. Before we recommend anything to our customers, we seek to understand your operation, your challenges, and what success looks like for you. That’s not just good practice; it’s built into our DNA. Those same values shape how we recruit, how we train and how we work together, making a&f a great partner to work with and for, for those who share these values too.
Exceptional outcomes
Exceed expectations.
We don’t measure success by the work we do, but by what our customers experience. Meeting expectations is the baseline. Exceptional outcomes means going further, doing the work that makes a real difference to how an operation runs.
Right solution,
every time
Be intentional and disciplined.
We resist the easy sell and the quick fix. Each recommendation is built around the customer's actual operation, the right machine, the right specification, the right installation, so the solution still works many years to come.
Partnership &
collaboration
Think win-win-win.
Every decision we make has to work for the customer, our team, and a&f. That balance keeps us grounded, honest, and focused on building relationships that last for the long term.
Continuous
improvement
Always seek to improve.
Our customers deserve a service company that gets better over time, not one that coasts. We invest in training, stock, and processes, stay close to industry developments, and take feedback seriously. Always improving is not an aspiration; it’s how we work.