Miele PWM 927 Commercial Washing Machine

27kg commercial washing machine with 240 litre drum

Miele PWM 927 is a high-capacity commercial washing machine for laundries, hotels, care environments and specialist sites that need fast cycles, strong extraction and reliable professional performance.

  • 27kg load with 240 litre drum for high-volume laundry throughput
  • 57-minute 60°C cycle helps keep busy laundry rooms moving
  • BoostSpin extraction reduces residual moisture and drying time
  • Low water and energy use helps reduce long-term running costs
  • Tested to 30,000 operating hours for demanding professional use
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Product Overview

The Miele PWM 927 EL DV DD is a 27kg Performance Plus commercial washing machine with a 240 litre honeycomb drum, built for high-throughput professional laundry environments.

It combines a large load size with fast 60°C cycle times, strong extraction, low consumption values and Miele’s M Touch Pro Plus colour touchscreen for straightforward staff operation.

It is well suited to commercial laundries, hotels, care environments, facility management, equestrian sites, emergency services and other operations that need reliable heavy-duty washing with flexible programme control.

At a glance

Dimensions (in mm):
1646(h) x 1090(w) x 1226(d)

Power Required:
400v, 50A

Drain Type:
Dump valve, DN 70

How a&f can support you

Buying commercial laundry equipment is about more than choosing the machine. We help you get the right Miele Professional solution for your site from day one, and support you long after it is installed.

We can help with site survey, correct variant selection, supply, installation, commissioning, user training and long-term service support.

  • Manufacturer-trained engineers
  • Around £12,000+ of spare parts carried on each service van
  • Warranty handling, annual servicing and service contracts
  • Rental and finance options available alongside outright purchase
Miele Professional UK No.1 Partner 2025 - a&f

Need this machine supplied, installed and supported?

Speak to a&f about purchase, rental, installation and service contract options for this product. Call us on 01243 55 55 25, option 1 for sales support, email sales@a-f.co.uk, or click the green button.

Features and buyer benefits

A practical overview of the main reasons to choose the Miele PWM 927, covering capacity, speed, extraction, hygiene support, efficiency, controls and long-term commercial suitability.

High capacity

27kg load with a 240 litre honeycomb drum

A large-capacity washer for sites processing substantial daily laundry volumes, bulky items, mops, cloths, workwear, linen or specialist loads.

Fast 60°C cycles

57 minutes cold fill or 47 minutes hot and cold fill

Helps high-use laundry rooms keep work moving, especially where a suitable hot water supply is available.

Lower running costs

Low water and energy use for a 27kg machine

The datasheet lists 7.4 l/kg and 0.22 kWh/kg on cold fill, reducing to 7.3 l/kg and 0.06 kWh/kg with hot and cold fill.

Strong extraction

1100 rpm, 541 g-factor and BoostSpin

High-spin extraction helps remove moisture before drying, reducing dryer time and improving overall laundry-room efficiency.

Hygiene support

Disinfection rinse and temperature monitoring

Supports controlled laundry processes where hygiene confidence matters, provided the correct programme, site routine and handling process are used.

Commercial durability

Tested to 30,000 operating hours

Miele’s laboratory-tested operating-hours figure supports confidence in demanding professional use, without presenting it as a lifespan guarantee.

Simple operation

M Touch Pro Plus colour touchscreen

Clear programme selection helps staff use the machine confidently, with time-left display, sequence indication and selectable languages.

Freely programmable

Programmes can be adapted to site needs

Useful for commercial laundries and specialist sites that need more control over wash parameters, textile types and operating routines.

Mops and cloths

Built for cleaning cloth and mop processing

Features such as patented pre-spin, cloth reprocessing and the DN70 dump valve make it suitable for demanding cleaning-led laundry applications.

Dosing ready

Up to 12 liquid dosing pump connections

Supports controlled chemical dosing for consistent results, reduced manual dosing and stronger process control in professional environments.

Connected laundry

LAN and WiFi connectivity with Miele MOVE potential

Supports digital management for compatible Miele Professional machines, including status visibility, operating data and notifications where available.

Optional systems

Payment, peak-load and water recovery options

Can support self-service laundries, energy management and water recovery strategies where these are appropriate for the site.

Technical specifications

Key technical details for the Miele PWM 927 EL DV DD, including capacity, dimensions, power, drainage, performance, controls and practical product features.

1. Core product details
Model Miele PWM 927 EL DV DD
Material number 12887470
Article number 51927001GB
EAN 4002516928355
Range Performance Plus
Product type Professional front-loading washing machine
Finish Stainless steel front and control panel
2. Size & Installation
Load capacity 27 kg
Drum volume 240 litres
External dimensions H 1646 mm
W 1090 mm
D 1226 mm
Net weight 643 kg
Maximum floor load 8993 N
Door opening 415 mm diameter, 180° opening angle
Door hinge Right-hand
3. Power
Power Required 400v, 50A
Electrical connection 3N AC 400V 50Hz
Total connected load 25.6 kW
Heater rating 24.0 kW
Heating type Electric
Possible voltage variant 3N AC 400V 60Hz, 50A
4. Performance & Extraction
60°C cottons, cold fill 57 minutes
60°C cottons, hot/cold fill 47 minutes
Mops standard 60°C 57 minutes cold fill
48 minutes hot fill
Water use, 60°C cottons 201 litres cold fill
197.9 litres hot/cold fill
Energy use, 60°C cottons 5.90 kWh cold fill
1.61 kWh hot/cold fill
Spin speed 1100 rpm
G-factor 541
Residual moisture 46% cold rinse
41% hot rinse
10% cleaning cloths
5. Controls & Connectivity
Control system M Touch Pro Plus
Programmability Freely programmable
Languages Selectable display languages
Delay start Freely selectable
Weight entry Option to enter weight before programme start
Connectivity LAN and WiFi
Connector Box Available for external systems
6. Other Features
Drain type Dump valve, DN 70
Water connections 4 x cold water
2 x hot water
2 x optional hard water
Detergent drawer 4 compartments
Liquid dosing Up to 12 dispenser pump connections
Optional systems Payment system, peak-load negotiation and water recovery
Sound pressure level 73 dB(A) re 20 µPa
Standards CE, VDE-EMC, VDE, IPX4, Regulation 4 compliant, UKCA, WEEE

Miele lists this machine as tested to 30,000 operating hours under laboratory conditions. Actual operating hours depend on usage, maintenance and care.

Choosing the right machine

Is the Miele PWM 927 EL DV DD the right model for me?

The Miele PWM 927 is a strong choice where a site needs a large-capacity commercial washing machine with professional programme flexibility, fast cycle performance and high-spin extraction.

It is best suited to sites with enough laundry volume to justify a 27kg machine, the correct 400v electrical supply, suitable water services, a DN70 low-level drain and enough space for safe loading, unloading and servicing.

When is this machine a good fit?

This model is a good fit for professional environments where large loads need to be processed efficiently and consistently throughout the working day.

  • Suitable where 27kg capacity is genuinely needed for daily laundry volume.
  • Useful for commercial laundries, hotels, care environments, facilities management, equestrian sites, emergency services and larger shared laundry operations.
  • Strong choice where high-spin extraction can reduce pressure on downstream drying.
  • Suitable where staff need a clear touchscreen interface and flexible programme selection.
  • Useful where optional payment, liquid dosing, energy management or water recovery may be required.
What should I check before choosing this model?

The main checks are capacity, utilities, drainage, access and whether the site’s laundry flow can use a 27kg washer effectively.

  • Confirm that the site has a suitable 400v, 50A electrical supply.
  • Check that the floor can accommodate the machine weight and listed maximum floor load.
  • Confirm there is a suitable DN70 drain arrangement for the dump valve.
  • Check access routes, doorways, loading space and service access before ordering.
  • Confirm cold water, hot water and any optional hard water services required for the planned process.
  • Consider whether automatic chemical dosing, payment connection or Miele MOVE visibility is required.
When might another model be better?

Another model may be better if the daily workload is lower, if the site cannot provide the required services, or if a different infection-control or workflow requirement applies.

  • Choose a smaller Miele washer if 27kg loads are not regularly needed.
  • Consider the PWM 935 if the site needs a higher-capacity machine for larger bulk loads.
  • Consider a dedicated Mop Star model if the site is heavily focused on mop and cleaning-cloth reprocessing.
  • Do not choose this model where the site only has a pumped standpipe drain arrangement.
  • A barrier washer should only be considered for rare, very high-risk contamination-control environments where physical separation is an absolute requirement.
Services, utilities and installation checks

This machine needs proper commercial services. The datasheet lists a 3N AC 400V 50Hz electrical connection, 25.6 kW total connected load, 24.0 kW heater rating and 50A fuse rating.

  • Power Required: 400v, 50A.
  • Drainage: dump valve, DN70.
  • Water services: 4 x cold water and 2 x hot water connections, with optional hard water connections.
  • External dimensions: 1646(h) x 1090(w) x 1226(d) mm.
  • Net weight: 643 kg.
  • Listed 60°C cotton cycle time: 57 minutes cold fill or 47 minutes hot and cold fill.
Replacing an older model?

If this machine is replacing an older Miele washer, the main checks are capacity, footprint, electrical supply, water services, drain arrangement, handling process and whether existing dosing or payment systems need to be reused or replaced.

The PWM 927 may be relevant when replacing or searching for older Miele models including PW6247, PW6241, WS5240, WS5522, WS5243 and WS5523.

Older model search terms: PW6247, PW6241, WS5240, WS5522, WS5243, WS5523.

Compliance, hygiene and environment

The datasheet and Miele product page list proven hygiene, tested virus removal, disinfection rinse, temperature monitoring and Regulation 4 compliance. The machine can support professional hygiene processes, but the equipment alone does not define the full laundry outcome.

  • Programme selection, chemical dosing, temperature control, load handling and staff procedure all affect hygiene performance.
  • Care, healthcare, veterinary and high-risk sites should review the full laundry process before choosing equipment.
  • Where contaminated or potentially infected laundry is processed, suitability should be checked against the site’s risk assessment and procedures.
  • The datasheet lists CE, VDE-EMC, VDE, IPX4, Regulation 4 compliance, UKCA and WEEE.
  • a&f can help confirm whether this model is suitable for the site’s utilities, workload and hygiene process.
Need help checking suitability?

Contact us for a free specification check or site visit before ordering. Call us on 01243 55 55 25, option 1 for sales support, or email sales@a-f.co.uk.

Product downloads

Helpful documents for this machine

Download the main documents for this product below. These include the Miele product sheet and operating instructions. If you need installation guidance, compliance information or help confirming whether this is the right machine, contact a&f and we will be happy to help.

PDF

Miele PWM 927 product sheet

Key product information including capacity, dimensions, power requirements, drainage details, water consumption, cycle times and core features.

PDF

Miele PWM 927 and PWM 935 operating instructions

Manufacturer guidance covering operation, programme use, routine care, cleaning and user instructions for the PWM 927 and PWM 935 machines.

Need another document or more product information?

If you need installation instructions, compliance documents, user training guidance or support choosing the right version of this machine, we will be happy to help. Call us on 01243 55 55 25, option 1 for sales support, or email sales@a-f.co.uk.

Our Products

Commercial laundry and dishwashing equipment

Products selected for the way you need them to work

a&f supplies commercial washing machines, tumble dryers, dishwashers, ironers, finishing equipment and payment systems from carefully selected commercial brands. Every recommendation is made in context, so the equipment suits your workload, staff, space, services and long-term objectives.

Free site surveys within 1-2 days when urgent
Complete installation of equipment and other required services
Service contracts, repairs and monthly rental options available

OUR UNIQUE APPROACH

Discover. Define. Deliver.

Every operation is different. We take time to understand your operation, design the right solution, and support it for the long term so your laundry and dishwashing operation works in practice.

01

DISCOVER

We come to you and learn how your operation really works.

  • We assess space, access, utilities and real-world constraints.
  • We explore your current challenges, pressures and priorities.
  • We quantify demand, workflow and performance expectations.
  • We agree what success looks like for you in practice.
02

DEFINE

We design the right solution around your operation.

  • We shape layout, infrastructure and workflow before anything is fixed.
  • We specify the right equipment and the right way to fund it, whether purchase, rental or contract hire.
  • We produce a clear, fully costed and compliant proposal.
  • We refine the plan with you until it is operationally sound.
03

DELIVER

We get you running, then keep you running for years to come.

  • We install professionally, safely and with minimal disruption.
  • We train you and your team for confident, correct daily operation.
  • You gain a dedicated support team who know your operation.
  • We protect performance through servicing and rapid response.
  • We review, optimise and evolve your operation over time.

The a&f difference: we don't just supply equipment, we partner with you for the long term to keep your laundry operation running at its best.

Contact us on 01243 55 55 25 to learn more, or arrange your free site visit to get started.

Arrange a free site survey

Services & Support

Product advice, installation and support

From product selection through to installation, servicing and long-term support, a&f helps organisations choose equipment that fits their site, workload, users and operating requirements.

Support beyond the product

We supply, install and support professional laundry and dishwashing equipment, with guidance focused on performance, reliability, efficiency and long-term value.

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10/10

"Professional, efficient, patient (when teaching me how to use the machine) and friendly"

Chrissy Nisbet - Sovereign Network Group

NPS:

10/10

"Great service every single time we need it"

Chris Johnson

NPS:

9/10

"Good products. Good customer service. Very professional"

Sonya Courtez - Project Manager - Property Department - Surrey and Border NHS

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10/10

"A one-stop shop that meets all our needs!"

Paul Burns - Victoria Nursing Group

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10/10

"Provide a service to our schemes which rely on communal laundry as A&F undertake a quick and reliable service to ensure our machine keep spinning"

Sharna - Moat Homes

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9/10

"To be honest we have been with a&f for such a long time I can't recall how or why we chose them in the first place, we have been very happy with the service over the years, hence why we are still with them!"

Emma - The White House (Curdridge) Ltd

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10/10

"Consistently a professional and swift response to our requirements for commercial appliances."

Olwyn Emery - Howard Brothers Joinery Ltd

NPS:

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"We have purchased and maintained our Laundry equipment with A&F for many reasons and see no reason for us to change our contractor or supplier at this time."

Sharon Siad - Rockdale Housing