Miele PWM 927 Commercial Washing Machine
27kg commercial washing machine with 240 litre drum
Miele PWM 927 is a high-capacity commercial washing machine for laundries, hotels, care environments and specialist sites that need fast cycles, strong extraction and reliable professional performance.
- ✓27kg load with 240 litre drum for high-volume laundry throughput
- ✓57-minute 60°C cycle helps keep busy laundry rooms moving
- ✓BoostSpin extraction reduces residual moisture and drying time
- ✓Low water and energy use helps reduce long-term running costs
- ✓Tested to 30,000 operating hours for demanding professional use
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Product Overview
The Miele PWM 927 EL DV DD is a 27kg Performance Plus commercial washing machine with a 240 litre honeycomb drum, built for high-throughput professional laundry environments.
It combines a large load size with fast 60°C cycle times, strong extraction, low consumption values and Miele’s M Touch Pro Plus colour touchscreen for straightforward staff operation.
It is well suited to commercial laundries, hotels, care environments, facility management, equestrian sites, emergency services and other operations that need reliable heavy-duty washing with flexible programme control.
At a glance
1646(h) x 1090(w) x 1226(d)
400v, 50A
Dump valve, DN 70
How a&f can support you
Buying commercial laundry equipment is about more than choosing the machine. We help you get the right Miele Professional solution for your site from day one, and support you long after it is installed.
We can help with site survey, correct variant selection, supply, installation, commissioning, user training and long-term service support.
- ✓ Manufacturer-trained engineers
- ✓ Around £12,000+ of spare parts carried on each service van
- ✓ Warranty handling, annual servicing and service contracts
- ✓ Rental and finance options available alongside outright purchase
Need this machine supplied, installed and supported?
Speak to a&f about purchase, rental, installation and service contract options for this product. Call us on 01243 55 55 25, option 1 for sales support, email sales@a-f.co.uk, or click the green button.
Features and buyer benefits
A practical overview of the main reasons to choose the Miele PWM 927, covering capacity, speed, extraction, hygiene support, efficiency, controls and long-term commercial suitability.
High capacity
27kg load with a 240 litre honeycomb drum
A large-capacity washer for sites processing substantial daily laundry volumes, bulky items, mops, cloths, workwear, linen or specialist loads.
Fast 60°C cycles
57 minutes cold fill or 47 minutes hot and cold fill
Helps high-use laundry rooms keep work moving, especially where a suitable hot water supply is available.
Lower running costs
Low water and energy use for a 27kg machine
The datasheet lists 7.4 l/kg and 0.22 kWh/kg on cold fill, reducing to 7.3 l/kg and 0.06 kWh/kg with hot and cold fill.
Strong extraction
1100 rpm, 541 g-factor and BoostSpin
High-spin extraction helps remove moisture before drying, reducing dryer time and improving overall laundry-room efficiency.
Hygiene support
Disinfection rinse and temperature monitoring
Supports controlled laundry processes where hygiene confidence matters, provided the correct programme, site routine and handling process are used.
Commercial durability
Tested to 30,000 operating hours
Miele’s laboratory-tested operating-hours figure supports confidence in demanding professional use, without presenting it as a lifespan guarantee.
Simple operation
M Touch Pro Plus colour touchscreen
Clear programme selection helps staff use the machine confidently, with time-left display, sequence indication and selectable languages.
Freely programmable
Programmes can be adapted to site needs
Useful for commercial laundries and specialist sites that need more control over wash parameters, textile types and operating routines.
Mops and cloths
Built for cleaning cloth and mop processing
Features such as patented pre-spin, cloth reprocessing and the DN70 dump valve make it suitable for demanding cleaning-led laundry applications.
Dosing ready
Up to 12 liquid dosing pump connections
Supports controlled chemical dosing for consistent results, reduced manual dosing and stronger process control in professional environments.
Connected laundry
LAN and WiFi connectivity with Miele MOVE potential
Supports digital management for compatible Miele Professional machines, including status visibility, operating data and notifications where available.
Optional systems
Payment, peak-load and water recovery options
Can support self-service laundries, energy management and water recovery strategies where these are appropriate for the site.
Technical specifications
Key technical details for the Miele PWM 927 EL DV DD, including capacity, dimensions, power, drainage, performance, controls and practical product features.
| Model | Miele PWM 927 EL DV DD |
|---|---|
| Material number | 12887470 |
| Article number | 51927001GB |
| EAN | 4002516928355 |
| Range | Performance Plus |
| Product type | Professional front-loading washing machine |
| Finish | Stainless steel front and control panel |
| Load capacity | 27 kg |
|---|---|
| Drum volume | 240 litres |
| External dimensions | H 1646 mm W 1090 mm D 1226 mm |
| Net weight | 643 kg |
| Maximum floor load | 8993 N |
| Door opening | 415 mm diameter, 180° opening angle |
| Door hinge | Right-hand |
| Power Required | 400v, 50A |
|---|---|
| Electrical connection | 3N AC 400V 50Hz |
| Total connected load | 25.6 kW |
| Heater rating | 24.0 kW |
| Heating type | Electric |
| Possible voltage variant | 3N AC 400V 60Hz, 50A |
| 60°C cottons, cold fill | 57 minutes |
|---|---|
| 60°C cottons, hot/cold fill | 47 minutes |
| Mops standard 60°C | 57 minutes cold fill 48 minutes hot fill |
| Water use, 60°C cottons | 201 litres cold fill 197.9 litres hot/cold fill |
| Energy use, 60°C cottons | 5.90 kWh cold fill 1.61 kWh hot/cold fill |
| Spin speed | 1100 rpm |
| G-factor | 541 |
| Residual moisture | 46% cold rinse 41% hot rinse 10% cleaning cloths |
| Control system | M Touch Pro Plus |
|---|---|
| Programmability | Freely programmable |
| Languages | Selectable display languages |
| Delay start | Freely selectable |
| Weight entry | Option to enter weight before programme start |
| Connectivity | LAN and WiFi |
| Connector Box | Available for external systems |
| Drain type | Dump valve, DN 70 |
|---|---|
| Water connections | 4 x cold water 2 x hot water 2 x optional hard water |
| Detergent drawer | 4 compartments |
| Liquid dosing | Up to 12 dispenser pump connections |
| Optional systems | Payment system, peak-load negotiation and water recovery |
| Sound pressure level | 73 dB(A) re 20 µPa |
| Standards | CE, VDE-EMC, VDE, IPX4, Regulation 4 compliant, UKCA, WEEE |
Miele lists this machine as tested to 30,000 operating hours under laboratory conditions. Actual operating hours depend on usage, maintenance and care.
Choosing the right machine
Is the Miele PWM 927 EL DV DD the right model for me?
The Miele PWM 927 is a strong choice where a site needs a large-capacity commercial washing machine with professional programme flexibility, fast cycle performance and high-spin extraction.
It is best suited to sites with enough laundry volume to justify a 27kg machine, the correct 400v electrical supply, suitable water services, a DN70 low-level drain and enough space for safe loading, unloading and servicing.
When is this machine a good fit?
This model is a good fit for professional environments where large loads need to be processed efficiently and consistently throughout the working day.
- Suitable where 27kg capacity is genuinely needed for daily laundry volume.
- Useful for commercial laundries, hotels, care environments, facilities management, equestrian sites, emergency services and larger shared laundry operations.
- Strong choice where high-spin extraction can reduce pressure on downstream drying.
- Suitable where staff need a clear touchscreen interface and flexible programme selection.
- Useful where optional payment, liquid dosing, energy management or water recovery may be required.
What should I check before choosing this model?
The main checks are capacity, utilities, drainage, access and whether the site’s laundry flow can use a 27kg washer effectively.
- Confirm that the site has a suitable 400v, 50A electrical supply.
- Check that the floor can accommodate the machine weight and listed maximum floor load.
- Confirm there is a suitable DN70 drain arrangement for the dump valve.
- Check access routes, doorways, loading space and service access before ordering.
- Confirm cold water, hot water and any optional hard water services required for the planned process.
- Consider whether automatic chemical dosing, payment connection or Miele MOVE visibility is required.
When might another model be better?
Another model may be better if the daily workload is lower, if the site cannot provide the required services, or if a different infection-control or workflow requirement applies.
- Choose a smaller Miele washer if 27kg loads are not regularly needed.
- Consider the PWM 935 if the site needs a higher-capacity machine for larger bulk loads.
- Consider a dedicated Mop Star model if the site is heavily focused on mop and cleaning-cloth reprocessing.
- Do not choose this model where the site only has a pumped standpipe drain arrangement.
- A barrier washer should only be considered for rare, very high-risk contamination-control environments where physical separation is an absolute requirement.
Services, utilities and installation checks
This machine needs proper commercial services. The datasheet lists a 3N AC 400V 50Hz electrical connection, 25.6 kW total connected load, 24.0 kW heater rating and 50A fuse rating.
- Power Required: 400v, 50A.
- Drainage: dump valve, DN70.
- Water services: 4 x cold water and 2 x hot water connections, with optional hard water connections.
- External dimensions: 1646(h) x 1090(w) x 1226(d) mm.
- Net weight: 643 kg.
- Listed 60°C cotton cycle time: 57 minutes cold fill or 47 minutes hot and cold fill.
Replacing an older model?
If this machine is replacing an older Miele washer, the main checks are capacity, footprint, electrical supply, water services, drain arrangement, handling process and whether existing dosing or payment systems need to be reused or replaced.
The PWM 927 may be relevant when replacing or searching for older Miele models including PW6247, PW6241, WS5240, WS5522, WS5243 and WS5523.
Older model search terms: PW6247, PW6241, WS5240, WS5522, WS5243, WS5523.
Compliance, hygiene and environment
The datasheet and Miele product page list proven hygiene, tested virus removal, disinfection rinse, temperature monitoring and Regulation 4 compliance. The machine can support professional hygiene processes, but the equipment alone does not define the full laundry outcome.
- Programme selection, chemical dosing, temperature control, load handling and staff procedure all affect hygiene performance.
- Care, healthcare, veterinary and high-risk sites should review the full laundry process before choosing equipment.
- Where contaminated or potentially infected laundry is processed, suitability should be checked against the site’s risk assessment and procedures.
- The datasheet lists CE, VDE-EMC, VDE, IPX4, Regulation 4 compliance, UKCA and WEEE.
- a&f can help confirm whether this model is suitable for the site’s utilities, workload and hygiene process.
Need help checking suitability?
Contact us for a free specification check or site visit before ordering. Call us on 01243 55 55 25, option 1 for sales support, or email sales@a-f.co.uk.
Product downloads
Helpful documents for this machine
Download the main documents for this product below. These include the Miele product sheet and operating instructions. If you need installation guidance, compliance information or help confirming whether this is the right machine, contact a&f and we will be happy to help.
Miele PWM 927 product sheet
Key product information including capacity, dimensions, power requirements, drainage details, water consumption, cycle times and core features.
Miele PWM 927 and PWM 935 operating instructions
Manufacturer guidance covering operation, programme use, routine care, cleaning and user instructions for the PWM 927 and PWM 935 machines.
Need another document or more product information?
If you need installation instructions, compliance documents, user training guidance or support choosing the right version of this machine, we will be happy to help. Call us on 01243 55 55 25, option 1 for sales support, or email sales@a-f.co.uk.
Our Products
Commercial laundry and dishwashing equipment
Products selected for the way you need them to work
a&f supplies commercial washing machines, tumble dryers, dishwashers, ironers, finishing equipment and payment systems from carefully selected commercial brands. Every recommendation is made in context, so the equipment suits your workload, staff, space, services and long-term objectives.
Discover. Define. Deliver.
Every operation is different. We take time to understand your operation, design the right solution, and support it for the long term so your laundry and dishwashing operation works in practice.
DISCOVER
We come to you and learn how your operation really works.
- We assess space, access, utilities and real-world constraints.
- We explore your current challenges, pressures and priorities.
- We quantify demand, workflow and performance expectations.
- We agree what success looks like for you in practice.
DEFINE
We design the right solution around your operation.
- We shape layout, infrastructure and workflow before anything is fixed.
- We specify the right equipment and the right way to fund it, whether purchase, rental or contract hire.
- We produce a clear, fully costed and compliant proposal.
- We refine the plan with you until it is operationally sound.
DELIVER
We get you running, then keep you running for years to come.
- We install professionally, safely and with minimal disruption.
- We train you and your team for confident, correct daily operation.
- You gain a dedicated support team who know your operation.
- We protect performance through servicing and rapid response.
- We review, optimise and evolve your operation over time.
The a&f difference: we don't just supply equipment, we partner with you for the long term to keep your laundry operation running at its best.
Contact us on 01243 55 55 25 to learn more, or arrange your free site visit to get started.
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From product selection through to installation, servicing and long-term support, a&f helps organisations choose equipment that fits their site, workload, users and operating requirements.
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Planned servicing and inspections to help keep equipment running reliably, reduce avoidable downtime and support long-term performance.
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Rental options for sites that need a supported equipment solution without purchasing outright.
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Practical advice for laundry rooms, dishwashing areas, plant spaces, service areas, refurbishments and new projects.
Not sure where to start?
A free site survey is usually the best first step when choosing professional laundry or dishwashing equipment for your site.
- Check the room, services, access, workflow and usage
- Compare suitable washing, drying, dishwashing and finishing options
- Avoid over-specifying or choosing equipment that does not fit the operation