Annual Servicing & Inspections

Annual Servicing & Inspections for Commercial Laundry and Dishwashing Equipment

Our Annual Chargeable Service provides a structured, professional inspection and service of commercial laundry and dishwashing equipment, supporting safe operation, early fault identification and clear visibility of equipment condition.

★ Professional
inspection
£ Early fault
identification
✓ Safe
operation

Professional annual servicing across the South of the UK

Annual servicing that supports safe, reliable commercial laundry and dishwashing operations

Our Annual Chargeable Service (ACS) provides a structured inspection and professional service for commercial laundry and dishwashing equipment. It helps identify developing issues early, confirms safe operation and gives you a clear understanding of your equipment's condition, without the commitment of a full maintenance contract.

Professional service & inspection

Each visit includes servicing, cleaning, inspection and operational checks to assess the condition and performance of your equipment.

Safety & compliance checks

Relevant safety inspections are carried out during every visit, including Gas Safe checks where applicable.

Early fault identification

We identify wear, deterioration and developing issues before they become costly failures, helping you plan ahead with confidence.

Clear recommendations

Following the visit, you'll receive documented findings and honest recommendations for any further work, with no obligation or pressure.

Not sure if annual servicing is right for you?

Whether you need annual servicing for compliance, reassurance or planned equipment care, we'll help you choose the most appropriate level of support for your operation.

Annual Servicing & Inspections

More about Annual Servicing & Inspections

Annual servicing is designed to give customers a structured view of equipment condition, safety and service needs, without the commitment of a full parts and labour contract.

It supports safe operation, early fault identification and clear recommendations, helping you understand what your equipment needs now and what may need attention in the future.

Annual servicing Safety checks Gas compliance Equipment condition

Service-first clarity

ACS gives you a professional inspection, clear job notes and honest recommendations, without pressure or unnecessary commitment.

Each Annual Chargeable Service includes professional servicing, internal inspection, cleaning of accessible components, safety and operational checks, gas safety checks where required, and clear job notes outlining condition and recommendations.

Where a very minor adjustment is required and can be completed quickly without parts, this may be resolved during the visit. Any repairs, parts or additional labour are quoted separately and only carried out with approval.

An Annual Chargeable Service does not include parts or labour for repairs, does not include descaling unless sold separately, and is not intended to resolve breakdowns.

It is also not a replacement for a parts and labour maintenance contract. If a machine has failed and needs immediate attention, please use our Machine Repairs route.

Planned Preventative Maintenance, PPM, applies to machines on rental agreements or parts and labour service contracts.

PPM visits are more comprehensive and proactive. They may include preventative repairs, fitted parts and included descaling where appropriate. An Annual Chargeable Service is intentionally more limited, allowing customers to meet servicing and compliance needs without committing to a full contract.

Where equipment is gas-heated, ongoing safety depends on ventilation, exhaust arrangements and site conditions remaining safe and compliant over time.

During annual servicing, our Gas Safe registered engineers verify that installations remain safe and compliant. Where issues are identified, we explain them clearly and work with you to identify a practical route to resolution.

An annual service often highlights whether equipment would benefit from a parts and labour Service Contract, Premium Care Rental of new commercial equipment, planned replacement of ageing machines or a wider review of the laundry operation.

We discuss these options openly and honestly, helping you decide what delivers the best long-term value, reliability and compliance.

Customers choose a&f because we provide experienced commercial engineers, clear boundaries between service and repair, honest application-led advice and support for mixed estates and multi-site organisations.

Our focus is on supporting Laundry Operations Success, not selling unnecessary work.

An annual service is not the right route when a machine has already failed or needs immediate attention.

If equipment is broken, displaying a fault, leaking, not heating, not draining, not completing cycles or causing operational disruption, the better route is a Machine Repairs visit.

After the visit, you should understand the condition of the equipment, any immediate concerns, any recommended future work and whether a different support route may be more suitable.

This may include continued annual servicing, a Service Contract, rental equipment, planned replacement or a wider review of the operation.

Discuss your annual servicing requirements

If you require an annual service for compliance, assurance or peace of mind, our team will help you confirm the right approach for your equipment and usage.

Machine Repairs
Sales & Installation
Annual Servicing & Inspections
Service Contracts
Machine Rentals
Laundry Analysis & Design

Services we provide

Our Services

From equipment replacement and rental options to repairs, servicing, analysis and long-term support, we help organisations keep essential facilities dependable and easy to manage.

Brand partnerships that support better servicing

Manufacturer knowledge helps us inspect, advise and plan properly

Annual servicing is most valuable when the engineer understands not only the machine in front of them, but how that equipment should perform in a working laundry or dishwashing environment. Our brand partnerships help us support a wide range of professional machines with practical, application-led knowledge.

Whether your equipment was originally supplied by a&f or not, our role is to assess condition, safety, serviceability and long-term suitability clearly. Where further work, replacement or a different support route is recommended, we explain the options honestly and without pressure.

Service-led support

Selected for reliability, safety and long-term serviceability

Our engineers work with professional laundry and dishwashing equipment every day, helping customers understand what is safe, what needs attention and what will deliver better long-term value.

What this means for annual servicing

  • Clear inspection notes based on real equipment knowledge and site conditions
  • Practical recommendations where servicing highlights wear, safety concerns or poor application fit
  • A pathway from annual inspection to repair, contract cover, rental or planned replacement where appropriate
Laundry and dishwashing

Miele Professional

A key professional partner for laundry and dishwashing environments where safe operation, consistent results, engineering quality and long working life are central to the service recommendation.

Commercial laundry

Electrolux Professional

Supports commercial laundry applications where capacity, layout, drying configuration, finishing requirements or wider operational demands need careful inspection and practical advice.

Commercial dishwashing

Classeq dishwashers

A robust commercial dishwashing option where annual servicing helps maintain dependable daily use, simple operation, serviceability and hygiene-focused performance.

Discuss your annual servicing requirements

Need annual servicing, without a full maintenance contract?

If you require an annual service for compliance, assurance or peace of mind, our team will help you confirm the right approach for your equipment, usage and site requirements.

Commercial laundry equipment

Commercial dishwashing equipment

Safety and operational checks

Clear documented recommendations

Our Products

Commercial laundry and dishwashing equipment

Products selected for the way you need them to work

a&f supplies commercial washing machines, tumble dryers, dishwashers, ironers, finishing equipment and payment systems from carefully selected commercial brands. Every recommendation is made in context, so the equipment suits your workload, staff, space, services and long-term objectives.

Free site surveys within 1-2 days when urgent
Complete installation of equipment and other required services
Service contracts, repairs and monthly rental options available

Annual Servicing & Inspections FAQs

Questions about Annual Chargeable Servicing

These are the practical questions organisations often ask before arranging an Annual Chargeable Service for commercial laundry or dishwashing equipment.

ACS is designed to provide a structured view of equipment condition, safety and service needs, without becoming a repair visit or a full parts and labour maintenance contract.

Annual servicing ACS Safety checks Service contracts

Clear next steps

After the visit, you understand the equipment condition, any immediate concerns and any recommended future work.

An Annual Chargeable Service is a one-off, chargeable service visit focused on equipment condition, safety, inspection and clear recommendations.

No. ACS is a service and inspection visit. If a machine has failed or needs immediate attention, a Machine Repairs visit is the better route.

No. Repairs, parts and additional labour are quoted separately and only carried out with approval.

No, descaling is not included unless it has been sold separately.

Yes, where gas-heated equipment is involved, relevant gas safety checks are included as part of the visit.

Yes, in many cases. ACS can be suitable for equipment not originally supplied by a&f, subject to machine type, condition and serviceability.

PPM applies to machines on rental agreements or parts and labour service contracts. It is a more comprehensive, proactive visit.

ACS is more limited and does not include repairs, parts or contract-level cover.

We explain the findings clearly and provide recommendations. Any further work is quoted separately before it is carried out.

Talk to us about annual servicing

If you require an annual service for compliance, assurance or peace of mind, our team will help you confirm the right approach for your equipment and usage.

NPS:

10/10

"Professional, efficient, patient (when teaching me how to use the machine) and friendly"

Chrissy Nisbet - Sovereign Network Group

NPS:

10/10

"Great service every single time we need it"

Chris Johnson

NPS:

9/10

"Good products. Good customer service. Very professional"

Sonya Courtez - Project Manager - Property Department - Surrey and Border NHS

NPS:

10/10

"A one-stop shop that meets all our needs!"

Paul Burns - Victoria Nursing Group

NPS:

10/10

"...a&f undertake a quick and reliable service to ensure our machines keep spinning!"

Sharna - Moat Homes

NPS:

9/10

"To be honest we have been with a&f for such a long time... we have been very happy with the service over the years, hence why we are still with them!"

Emma - The White House (Curdridge) Ltd

NPS:

10/10

"Consistently a professional and swift response to our requirements for commercial appliances."

Olwyn Emery - Howard Brothers Joinery Ltd

NPS:

10/10

"We have purchased and maintained our Laundry equipment with a&f for many reasons and see no reason for us to change our contractor or supplier at this time."

Sharon Siad - Rockdale Housing