Our Services

Professional laundry and dishwashing services built for long-term performance

At a&f, we help organisations keep their laundry and dishwashing operations running reliably, efficiently and with less disruption. From new installations and equipment improvements to repairs, servicing and long-term support, our services are built around your site, your equipment and the demands of your operation.

✓ Complete
lifecycle support
↻ Reduced
disruption
★ Long-term
performance

Complete support for your operation

A complete service for professional laundry and dishwashing equipment

From initial advice and equipment specification through to installation, repairs, planned servicing and long-term support, a&f helps organisations keep their laundry and dishwashing operations reliable, efficient and properly supported.

Machine repairs

Responsive repair support for professional washing machines, tumble dryers, dishwashers and associated equipment.

Sales & installation

Equipment selection, installation and commissioning based on your site, workload, infrastructure and long-term operating needs.

Servicing & inspections

Planned servicing and inspections that help reduce avoidable downtime, support compliance and protect long-term performance.

Long-term service support

Service contracts, lifecycle planning, equipment reviews and practical advice to help keep your operation stable over time.

Need a clearer view of your current operation?

Talk to us about a site visit, equipment review, repair requirement or long-term service plan, and we will help identify the most practical next step.

Services & Support

A complete support service for your laundry and dishwashing operation

We provide a complete range of services designed to support your operation at every stage. From initial design and equipment specification through to installation, servicing and long-term support, our focus is on creating stable, efficient and dependable laundry and dishwashing operations.

Support for new and existing equipment

We help customers improve performance, reduce downtime and maintain compliance, whether we are supporting an existing setup or planning a completely new installation.

Additional Services & Support

More ways we help customers keep operations running properly

Alongside our main service areas, we provide practical support that helps customers understand their equipment, reduce risk and make better long-term decisions. These services are often used alongside repairs, servicing, contracts or new equipment projects, giving customers a clearer view of how their laundry and dishwashing operation is performing.

Practical support beyond the machine

Use this section to explore the additional checks, reviews and compliance support available for existing equipment, new projects and multi-site operations.

Asset planning Efficiency Compliance Site infrastructure

Most laundry and dishwashing operations evolve over time rather than being designed in one step. Machines are added, demand changes, teams adapt and small issues can gradually become part of normal daily operation.

We help customers understand what is already in place and identify practical ways to improve it. This may include reviewing equipment condition, workflow, layout, servicing history and how the operation is actually used day to day.

We can visit customer sites and collect asset information across one or multiple locations. This can include machine type, model, serial number, approximate age, condition, serviceability and replacement risk where this information is available.

From this, we can provide a clearer view of the equipment estate and recommend the most appropriate next step, whether that is annual servicing, a service contract, full maintenance cover or a phased replacement plan. This service may be offered free of charge where there is a genuine opportunity to support the customer’s equipment estate.

A reliable operation is not only about avoiding breakdowns. It is also about reducing wasted time, energy, water and labour.

Professional laundry equipment from Miele and Electrolux is designed to use less water, detergent and energy, while high extraction speeds can reduce drying time and improve throughput. Over the life of the equipment, these efficiencies can save many thousands of pounds and help offset the higher initial investment in better-quality machines.

Machine performance is heavily influenced by the environment around it. Power supply, water supply, drainage, ventilation, access and ducting can all affect whether equipment performs properly over time.

We assess these practical details before recommending equipment or changes, so the final solution fits the site rather than forcing unsuitable equipment into an unsuitable space. This is especially important in older buildings and sites where infrastructure may have changed over time.

Dryer performance depends on clear, effective airflow. Restricted ducting can increase drying times, raise energy consumption and create unnecessary strain on equipment.

In higher-use environments, lint and airflow restrictions can build up quickly, particularly where duct runs are long, shared or difficult to access. We can inspect and clean dryer ducting as part of wider servicing or as a separate visit where needed.

For gas-heated laundry equipment, safe operation depends on correct installation, ventilation, combustion performance and exhaust airflow.

We carry out gas safety inspections on relevant equipment and can advise where ducting, ventilation or site conditions may be affecting safe and reliable operation. This forms part of responsible equipment ownership and helps protect long-term performance, safety and compliance.

In many environments, especially care, healthcare, veterinary and specialist settings, equipment suitability is not only about performance. It also needs to support appropriate hygiene and water safety requirements.

We can advise on professional equipment that supports compliance with the Water Supply (Water Fittings) Regulations 1999, including machines approved through recognised routes such as WRAS, KIWA or NSF where required.

Temperature validation provides independent verification that equipment is achieving the required thermal disinfection performance.

This is particularly relevant in care homes, healthcare environments and other settings where wash performance, hygiene records and audit confidence matter. Validation can support internal compliance records, infection control processes and planned maintenance programmes. Find out more about temperature validation.

Need a clearer view of your current laundry or dishwashing operation?

Talk to us about a site visit, asset review or service plan.

Our Products

Commercial laundry and dishwashing equipment

Products selected for the way you need them to work

a&f supplies commercial washing machines, tumble dryers, dishwashers, ironers, finishing equipment and payment systems from carefully selected commercial brands. Every recommendation is made in context, so the equipment suits your workload, staff, space, services and long-term objectives.

Free site surveys within 1-2 days when urgent
Complete installation of equipment and other required services
Service contracts, repairs and monthly rental options available

Laundry & Dishwashing Operations Success

The right brand depends on the operation, not the other way round

At a&f, we work with carefully selected manufacturers whose equipment performs reliably in real-world environments over the long term. The aim is not to force every site towards one product range. It is to understand the laundry or dishwashing operation, then specify the equipment that best supports it.

Sometimes that means Miele Professional. Sometimes Electrolux Professional is the better laundry fit. For dishwashing, the right answer may be Miele Professional or Classeq. Our role is to make that choice clearly, practically and with long-term support in mind.

Application-led partners

Selected for performance, serviceability and fit

We choose brand partners based on how their equipment performs in daily use, how well it can be supported, and how effectively it contributes to a stable operation.

What this means for customers

  • A recommendation based on workload, site conditions, users and long-term support needs
  • Access to proven laundry and dishwashing manufacturers without being tied to one answer
  • Equipment selected to help the whole operation run more reliably, not just to fill a space
Laundry and dishwashing

Miele Professional

Our principal product partner for many laundry and dishwashing applications where reliability, engineering integrity, consistent results and long working life are central to the operation.

Commercial laundry

Electrolux Professional

A valuable laundry partner where flexibility, capacity range, layout constraints, drying configuration or ironing and finishing requirements make it the best fit for the site.

Commercial dishwashing

Classeq dishwashers

A robust and straightforward dishwashing option for environments where dependable daily use, simple operation, serviceability and hygiene support are the priorities.

Our approach

Support built around your operation, not just the equipment

Reliable laundry and dishwashing operations depend on more than supplying the right machine. We look at the equipment, the site, the workload and the people using it, then provide the practical support needed to keep everything performing over the long term.

Site-specific advice and planning

Directly employed engineers

Repairs, servicing and inspections

Long-term lifecycle support

Sectors we support

Who We Support

We support organisations where reliable commercial laundry and dishwashing equipment is essential to daily operations.

From care homes and healthcare to housing associations, schools, private estates and equestrian sites, every recommendation is shaped around the way each site works.

Explore all sectors

Care Homes
Private Residences & Estates
Healthcare & Hospitals
Housing Associations
Schools, Colleges & Universities
Equestrian

NPS:

10/10

"Professional, efficient, patient (when teaching me how to use the machine) and friendly"

Chrissy Nisbet - Sovereign Network Group

NPS:

10/10

"Great service every single time we need it"

Chris Johnson

NPS:

9/10

"Good products. Good customer service. Very professional"

Sonya Courtez - Project Manager - Property Department - Surrey and Border NHS

NPS:

10/10

"A one-stop shop that meets all our needs!"

Paul Burns - Victoria Nursing Group

NPS:

10/10

"...a&f undertake a quick and reliable service to ensure our machines keep spinning!"

Sharna - Moat Homes

NPS:

9/10

"To be honest we have been with a&f for such a long time... we have been very happy with the service over the years, hence why we are still with them!"

Emma - The White House (Curdridge) Ltd

NPS:

10/10

"Consistently a professional and swift response to our requirements for commercial appliances."

Olwyn Emery - Howard Brothers Joinery Ltd

NPS:

10/10

"We have purchased and maintained our Laundry equipment with a&f for many reasons and see no reason for us to change our contractor or supplier at this time."

Sharon Siad - Rockdale Housing