Service Contracts
Parts and labour protection for commercial laundry and dishwashing equipment
When uptime matters and budgets need to stay predictable, our service contracts provide proactive maintenance, parts and labour cover, and expert support to keep your equipment performing reliably.
maintenance
maintenance costs
protection
Proactive protection for commercial equipment
Service contracts designed to protect uptime, control costs and reduce disruption
a&f service contracts provide structured parts and labour protection for commercial laundry and dishwashing equipment. Through Planned Preventative Maintenance, proactive fault prevention and ongoing engineer support, we help keep machines performing reliably while giving you greater control over maintenance costs.
Planned Preventative Maintenance
Thorough scheduled visits designed to service, clean and inspect equipment, identify emerging issues and reduce the risk of avoidable breakdowns.
Parts and labour protection
Qualifying repairs within the contract scope include parts and labour, reducing the uncertainty of separate repair and call-out costs.
Greater operational continuity
A proactive maintenance approach helps protect equipment uptime, minimise disruption and keep critical laundry and dishwashing operations moving.
Predictable maintenance costs
Clear ongoing cover provides greater budget visibility and a structured approach to maintaining equipment over the long term.
Is a service contract right for your equipment?
A short conversation can clarify whether your machines are suitable for cover, what level of protection makes sense and how a service contract could support the reliability of your operation.
Service Contracts Information
Questions about protecting your commercial laundry and dishwashing equipment
Service contracts provide a structured approach to maintaining commercial laundry and dishwashing equipment, combining Planned Preventative Maintenance with parts and labour protection for qualifying repairs.
The right level of cover depends on the equipment, its condition, how heavily it is used and the importance of uptime within your operation.
Protection built around uptime
Planned maintenance, proactive fault prevention and clear repair cover help keep essential equipment performing reliably throughout the year.
A service contract is an ongoing parts and labour maintenance agreement designed to support long-term equipment performance, planned maintenance and covered repairs.
It provides a more structured and preventative approach to maintaining commercial laundry and dishwashing equipment rather than simply responding when something fails.
Yes. Every service contract includes Planned Preventative Maintenance visits carried out by experienced commercial engineers.
These visits are designed to service, clean and inspect equipment, identify components likely to fail and carry out preventative work where covered.
Yes, for qualifying repairs within the agreed scope of the service contract.
This reduces the uncertainty of separate call-out charges, labour costs and parts invoices, giving you greater visibility and control over maintenance costs.
Annual servicing is a one-off service and inspection visit and does not normally include parts or repairs.
A service contract provides ongoing parts and labour cover alongside proactive preventative maintenance, making it better suited to high-use or operationally critical equipment where downtime needs to be minimised.
In some cases, yes. Existing commercial machines may first need a full inspection to confirm their condition, installation quality and suitability for the environment.
We only place equipment on parts and labour contracts where we are confident that parts availability, technical access and ongoing support can be maintained.
Service contracts are typically designed for commercial and professional equipment that we know, support and can maintain reliably.
Older or domestic machines may be better suited to annual servicing, planned replacement or rental depending on their use and condition.
Where gas-heated equipment is included, planned maintenance visits provide a structured opportunity to verify gas safety and CP12 certification where applicable.
Ventilation, ducting and changes to the installation can also be reviewed where accessible, helping identify potential safety or operational issues early.
We will explain the position clearly and discuss the most appropriate next step for your operation.
Depending on the equipment and circumstances, this may include continued annual servicing, rental, planned replacement or a wider review of your laundry or dishwashing setup.
Still unsure whether a service contract is right for you?
Tell us about your equipment and operation and we can clarify whether a service contract is suitable, what level of protection makes sense and the most appropriate next step.
Machine Repairs
Sales & Installation
Annual Servicing & Inspections
Service Contracts
Machine Rentals
Laundry Analysis & Design
Services we provide
Our Services
From equipment replacement and rental options to repairs, servicing, analysis and long-term support, we help organisations keep essential facilities dependable and easy to manage.
Long-Term Equipment Support
Service contracts built around equipment we can support properly
A parts and labour contract is only valuable when the equipment can be maintained reliably over the long term. That is why a&f only offers service contracts where we are confident in the machine, technical access, parts availability and our ability to provide ongoing support.
We work with established professional laundry and dishwashing manufacturers whose equipment is designed to be serviced and supported throughout its working life. For existing machines, we can assess their age, condition and installation before confirming whether contract cover is appropriate.
Protecting both your operation and your contract
We only place equipment under parts and labour cover when we are confident we can maintain it properly and deliver the level of protection the contract is designed to provide.
What we consider before providing cover
- Reliable access to the parts needed to maintain and repair the equipment
- Technical knowledge and support that allow faults to be diagnosed and resolved properly
- Equipment condition and installation that make long-term contract support appropriate
Miele Professional
Professional laundry and dishwashing equipment designed for long-term commercial use, supported by strong technical expertise, established parts availability and experienced a&f engineers.
Electrolux Professional
Proven professional laundry equipment across washing, drying and finishing applications, with serviceability and long-term support considered as part of every maintenance recommendation.
Classeq dishwashers
Robust professional dishwashing equipment designed around dependable daily operation and straightforward servicing, with contract suitability assessed around the individual machine and application.
A conversation worth having
Protect uptime, before problems become disruption
A service contract moves equipment maintenance from reactive to preventative. Planned visits, parts and labour protection and ongoing engineer support help reduce unexpected breakdowns while giving you greater control over long-term maintenance costs.
Planned Preventative Maintenance
Parts and labour protection
Reduced operational disruption
Predictable maintenance costs
Our Products
Commercial laundry and dishwashing equipment
Products selected for the way you need them to work
a&f supplies commercial washing machines, tumble dryers, dishwashers, ironers, finishing equipment and payment systems from carefully selected commercial brands. Every recommendation is made in context, so the equipment suits your workload, staff, space, services and long-term objectives.
Service Contracts FAQs
Questions about service contracts for commercial laundry and dishwashing equipment
A service contract provides ongoing parts and labour protection alongside Planned Preventative Maintenance, helping organisations reduce disruption and maintain equipment more proactively.
The right level of cover depends on the equipment, its condition, how it is used and how important continuity is to your operation.
Maintenance with a plan
Service contracts combine preventative maintenance with ongoing repair protection to help keep equipment reliable and maintenance costs more predictable.
A service contract is an ongoing parts and labour maintenance agreement designed to support long-term equipment performance, planned maintenance and covered repairs.
It gives your equipment a structured maintenance pathway rather than relying solely on reactive repairs when something goes wrong.
Yes. Every service contract includes Planned Preventative Maintenance visits carried out by experienced commercial engineers.
These visits are designed to service, clean and inspect equipment, identify developing faults and carry out preventative repairs where covered.
Yes, for qualifying repairs within the scope of the contract. Coverage boundaries are agreed clearly as part of the agreement.
This helps reduce the uncertainty of separate call-out charges, labour costs and parts invoices when covered faults arise.
Annual servicing is a one-off service and inspection visit. A service contract provides ongoing parts and labour cover alongside proactive preventative maintenance.
For high-use or operationally critical equipment, this provides greater protection against downtime and unexpected repair costs.
In some cases, yes. Existing commercial machines may need a full inspection first to confirm their condition, installation quality and suitability for ongoing contract cover.
We also need to be confident that parts availability and technical support can be maintained throughout the contract.
Service contracts are typically intended for commercial and professional equipment.
Older or domestic machines may instead be better suited to annual servicing, planned replacement or rental depending on their age, workload and condition.
Where gas-heated equipment is included, planned maintenance visits provide a structured opportunity to verify gas safety and CP12 certification where applicable.
Ventilation and ducting can also be reviewed where accessible, helping identify changes or potential risks before they become operational issues.
We will explain the position clearly and discuss the most appropriate next step for your operation.
This may include continued annual servicing, rental, planned replacement or a wider review of the laundry or dishwashing setup.
Not sure what level of protection you need?
Tell us about your equipment and how critical it is to your operation, and we can help determine whether a service contract is the right approach.