Miele PWM 520 Commercial Washing Machine

20kg professional washing machine with 180 litre drum

Miele PWM 520 is a 20kg commercial washing machine for larger laundry environments that need high-capacity washing, efficient cycle times and reliable professional performance.

  • 20kg load with 180 litre drum for larger daily laundry batches
  • 49-minute 60°C cycle with hot/cold fill supports faster turnaround
  • Hot water connection can reduce 60°C energy use to 1.40 kWh
  • High Temperature sluice programmes support hygiene control
  • Tested to 30,000 operating hours for demanding professional use
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Product Overview

The Miele PWM 520 [EL DV DD] is a 20kg professional front-loading commercial washing machine from the Miele Performance range, built for larger sites with regular laundry demand.

With a 180 litre honeycomb drum, M Touch Pro controls, DN 70 dump valve drainage and efficient 60°C cycle times, it is designed for high-capacity daily washing where throughput and reliability matter.

It is a strong choice for hotels, care homes, commercial laundries, schools, sports clubs, holiday accommodation, food processing and other high-use environments that need a robust 400v washer.

At a glance

Dimensions (in mm):
1450(h) x 924(w) x 935(d)

Power Required:
400v, 25A

Drain Type:
Dump valve, DN 70

How a&f can support you

Buying commercial laundry equipment is about more than choosing the machine. We help you get the right Miele Professional solution for your site from day one, and support you long after it is installed.

We can help with site survey, correct variant selection, supply, installation, commissioning, user training and long-term service support.

  • Manufacturer-trained engineers
  • Around £12,000+ of spare parts carried on each service van
  • Warranty handling, annual servicing and service contracts
  • Rental and finance options available alongside outright purchase
Miele Professional UK No.1 Partner 2025 - a&f

Need this machine supplied, installed and supported?

Speak to a&f about purchase, rental, installation and service contract options for this product. Call us on 01243 55 55 25, option 1 for sales support, email sales@a-f.co.uk, or click the green button.

Product Overview

The Miele PWM 520 [EL DV DD] is a 20kg professional front-loading commercial washing machine from the Miele Performance range, built for larger sites with regular laundry demand.

With a 180 litre honeycomb drum, M Touch Pro controls, DN 70 dump valve drainage and efficient 60°C cycle times, it is designed for high-capacity daily washing where throughput and reliability matter.

It is a strong choice for hotels, care homes, commercial laundries, schools, sports clubs, holiday accommodation, food processing and other high-use environments that need a robust 400v washer.

At a glance

Dimensions (in mm):
1450(h) x 924(w) x 935(d)

Power Required:
400v, 25A

Drain Type:
Dump valve, DN 70

How a&f can support you

Buying commercial laundry equipment is about more than choosing the machine. We help you get the right Miele Professional solution for your site from day one, and support you long after it is installed.

We can help with site survey, correct variant selection, supply, installation, commissioning, user training and long-term service support.

  • Manufacturer-trained engineers
  • Around £12,000+ of spare parts carried on each service van
  • Warranty handling, annual servicing and service contracts
  • Rental and finance options available alongside outright purchase
Miele Professional UK No.1 Partner 2025 - a&f

Need this machine supplied, installed and supported?

Speak to a&f about purchase, rental, installation and service contract options for this product. Call us on 01243 55 55 25, option 1 for sales support, email sales@a-f.co.uk, or click the green button.

Features and buyer benefits

A practical overview of the features that matter most in daily use, including capacity, wash performance, efficiency, hygiene support, controls, drainage, dosing and connected laundry management.

Capacity

20kg load with a 180 litre drum

Large enough for demanding daily laundry routines, helping sites process more laundry per cycle without moving into the very largest washer range.

Cycle performance

58-minute cold-fill or 49-minute hot/cold 60°C cycle

Supports efficient daily turnaround, especially where a suitable hot water supply is available and the site needs predictable cycle times.

Lower consumption

144 litres and 1.40 kWh on hot/cold 60°C cycle

A warm water connection can reduce energy use on the 60°C cotton programme when compared with cold-fill operation.

Hygiene support

Disinfection rinse and temperature monitoring

Helps support controlled hygiene routines by monitoring wash temperature and providing a high-temperature final rinse where the programme requires it.

Extraction

950 rpm spin with 361 g-factor

Professional spin performance helps remove moisture from the load, reducing drying demand and improving the overall laundry process.

Controls

M Touch Pro colour touchscreen

Clear programme selection and display information help staff choose the right wash cycle and operate the machine with confidence.

Durability

Tested to 30,000 operating hours

Miele’s laboratory test figure supports confidence in demanding professional use, while still depending on correct use, servicing and care.

Load control

Automatic load control Plus

The machine adjusts key parameters to the load size, helping reduce unnecessary water and energy use on smaller loads.

Drainage

DN 70 professional dump valve

The dump valve provides rapid, reliable drainage and is suited to commercial laundry environments where flow and robustness matter.

Dosing ready

Up to 12 liquid dispenser pump connections

Supports controlled chemical dosing for sites that need consistent results, reduced manual handling and better detergent control.

Payment and energy

Optional payment and peak-load connections

Useful for communal laundry, self-service use or larger sites that want to integrate the machine into energy management arrangements.

Miele MOVE

LAN and WiFi for connected laundry management

Supports Miele MOVE where configured, giving compatible sites access to useful machine status, operating data and service information.

Technical specifications

Key technical details for the Miele PWM 520 [EL DV DD], including capacity, dimensions, power, drainage, performance, controls and practical product features.

1. Core product details
Model Miele PWM 520 [EL DV DD]
Material number 11779690
Article number 51520001GB
EAN 4002516435884
Range Miele Performance
Product type Professional front-loading washing machine
Finish Iron grey front with stainless steel control panel
2. Size & Installation
Load capacity 20 kg
Drum volume 180 litres
External dimensions H 1450 mm
W 924 mm
D 935 mm
Net weight 389 kg
Door opening 415 mm diameter, 180° opening angle
Door hinge Right-hand
Maximum floor load 5755 N
3. Power
Power Required 400v, 25A
Electrical connection 3N AC 400V 50Hz
Total connected load 16.00 kW
Heater rating 15.00 kW
Heating type Electric
Possible voltage variant 3N AC 400V 60Hz, 25A
4. Performance & Extraction
60°C cottons, cold fill 58 minutes
60°C cottons, hot/cold fill 49 minutes
Water use, 60°C cold fill 156 litres
Water use, 60°C hot/cold fill 144 litres
Energy use, 60°C cold fill 4.00 kWh
Energy use, 60°C hot/cold fill 1.40 kWh
Spin speed 950 rpm
G-factor 361
Residual moisture 53% cold rinse, 49% hot rinse
5. Controls & Connectivity
Control system M Touch Pro
Programmability Programmable
Display information Time left display and programme sequence indicator
Languages Selectable display languages
Delay start Freely selectable
Load entry Option to enter weight before programme start
Connectivity LAN, WiFi and optical service interface
Miele MOVE Supports connected management where configured
6. Other Features
Drain type Dump valve, DN 70
Water connection 3 x cold water, 1 x hot water, optional hard water connections
Detergent drawer 3 compartments
Liquid dosing Up to 12 dispenser pump connections
Payment system Optional connection available
Energy management Optional peak-load negotiation
Key wash features Honeycomb drum 2.0, disinfection rinse, temperature monitoring and automatic load control Plus
Standards CE, VDE-EMC, VDE, IPX4, UKCA, WEEE, Machinery Directive 2006/42/EC and Regulation 4 compliant

The 30,000 operating hours figure is Miele’s laboratory test figure, not a guarantee of service life. Actual performance depends on use, installation, maintenance and care.

Product downloads

Helpful documents for this machine

Download the main documents for this product below. These include the Miele product sheet and operating instructions. If you need installation guidance, compliance information or help confirming whether this is the right machine, contact a&f and we will be happy to help.

PDF

Miele PWM 520 product sheet

Key product information including capacity, dimensions, power requirements, drainage details, performance figures and core features.

PDF

Miele operating instructions

Manufacturer guidance covering safe operation, programme use, routine care, cleaning and user instructions for the PWM 520 and PWM 514 range.

Need another document or more product information?

If you need installation instructions, compliance documents, user training guidance or support choosing the right version of this machine, we will be happy to help. Call us on 01243 55 55 25, option 1 for sales support, or email sales@a-f.co.uk.

Our Products

Commercial laundry and dishwashing equipment

Products selected for the way you need them to work

a&f supplies commercial washing machines, tumble dryers, dishwashers, ironers, finishing equipment and payment systems from carefully selected commercial brands. Every recommendation is made in context, so the equipment suits your workload, staff, space, services and long-term objectives.

Free site surveys within 1-2 days when urgent
Complete installation of equipment and other required services
Service contracts, repairs and monthly rental options available

OUR UNIQUE APPROACH

Discover. Define. Deliver.

Every operation is different. We take time to understand your operation, design the right solution, and support it for the long term so your laundry and dishwashing operation works in practice.

01

DISCOVER

We come to you and learn how your operation really works.

  • We assess space, access, utilities and real-world constraints.
  • We explore your current challenges, pressures and priorities.
  • We quantify demand, workflow and performance expectations.
  • We agree what success looks like for you in practice.
02

DEFINE

We design the right solution around your operation.

  • We shape layout, infrastructure and workflow before anything is fixed.
  • We specify the right equipment and the right way to fund it, whether purchase, rental or contract hire.
  • We produce a clear, fully costed and compliant proposal.
  • We refine the plan with you until it is operationally sound.
03

DELIVER

We get you running, then keep you running for years to come.

  • We install professionally, safely and with minimal disruption.
  • We train you and your team for confident, correct daily operation.
  • You gain a dedicated support team who know your operation.
  • We protect performance through servicing and rapid response.
  • We review, optimise and evolve your operation over time.

The a&f difference: we don't just supply equipment, we partner with you for the long term to keep your laundry operation running at its best.

Contact us on 01243 55 55 25 to learn more, or arrange your free site visit to get started.

Arrange a free site survey

Services & Support

Product advice, installation and support

From product selection through to installation, servicing and long-term support, a&f helps organisations choose equipment that fits their site, workload, users and operating requirements.

Support beyond the product

We supply, install and support professional laundry and dishwashing equipment, with guidance focused on performance, reliability, efficiency and long-term value.

NPS:

10/10

"Professional, efficient, patient (when teaching me how to use the machine) and friendly"

Chrissy Nisbet - Sovereign Network Group

NPS:

10/10

"Great service every single time we need it"

Chris Johnson

NPS:

9/10

"Good products. Good customer service. Very professional"

Sonya Courtez - Project Manager - Property Department - Surrey and Border NHS

NPS:

10/10

"A one-stop shop that meets all our needs!"

Paul Burns - Victoria Nursing Group

NPS:

10/10

"Provide a service to our schemes which rely on communal laundry as A&F undertake a quick and reliable service to ensure our machine keep spinning"

Sharna - Moat Homes

NPS:

9/10

"To be honest we have been with a&f for such a long time I can't recall how or why we chose them in the first place, we have been very happy with the service over the years, hence why we are still with them!"

Emma - The White House (Curdridge) Ltd

NPS:

10/10

"Consistently a professional and swift response to our requirements for commercial appliances."

Olwyn Emery - Howard Brothers Joinery Ltd

NPS:

10/10

"We have purchased and maintained our Laundry equipment with A&F for many reasons and see no reason for us to change our contractor or supplier at this time."

Sharon Siad - Rockdale Housing