Classeq C500WS Undercounter Dishwasher

500 x 500mm dishwasher and glasswasher with integrated softener

Classeq C500WS is a commercial undercounter dishwasher and glasswasher for busy kitchens, bars and hospitality sites, with a 500 x 500mm basket, integrated water softener and simple colour-coded controls.

  • Integrated water softener helps protect wash quality in hard water areas
  • 500 x 500mm basket with space for up to 18 plates or 25 pint glasses
  • Set up on installation as a dishwasher or glasswasher to suit the site
  • Short glass and dish cycles help keep service moving at peak times
  • 82°C dish rinse supports hygienic commercial dishwashing results
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Product Overview

The Classeq C500WS is a 500 x 500mm basket commercial undercounter dishwasher and glasswasher with an integrated water softener, built for busy kitchens, bars, cafés, staff rooms and hospitality sites that need simple operation and reliable daily dishwashing.

It can be commissioned on installation as either a glasswasher or dishwasher. As a dishwasher it can hold up to 18 plates per rack, and as a glasswasher it can hold up to 25 pint glasses per rack, helping staff keep crockery and glassware moving during service.

This C500WS page is for the model with an internal water softener. It is a practical choice where softened water is required but space or services make an external automatic softener less suitable. For higher-use sites where space allows, the standard C500 with an external automatic softener may still be worth comparing.

At a glance

Dimensions (in mm):
820-850(h) x 600(w) x 600(d)

Power Required:
230v, 13A plug-in, 230v, 32A or 400v, 13A options

Water Softener:
Integrated water softener

How a&f can support you

Choosing a commercial dishwasher is about more than the machine itself. We help confirm the right Classeq model, power option, water treatment, drainage arrangement and chemical setup for your site before supply.

For the C500WS, water quality and salt management are especially important. We can assess your site, confirm whether the integrated-softener model is the best option, or advise whether a standard C500 with an external automatic softener would be a better long-term solution.

  • Correct C500 or C500WS selection for your site
  • Water softener advice based on usage and site layout
  • Installation, commissioning and user training
  • Around £12,000+ of spare parts carried on each service van to improve first-time fix rates

Need this dishwasher supplied, installed and supported?

Speak to a&f about the Classeq C500WS, water softener suitability, installation and service support. Call us on 01243 55 55 25, option 1 for sales support, email sales@a-f.co.uk, or click the green button.

Features and buyer benefits

A practical overview of the Classeq C500WS features that matter in daily use, including throughput, integrated water softening, simple operation, hygiene support, cleaning access and connected machine management.

500 x 500mm basket

Useful capacity in an undercounter footprint

The C500WS takes a 500 x 500mm basket, giving busy kitchens, bars and staff areas a practical machine size without moving up to a pass-through dishwasher.

Built-in softener

Integrated water softener for hard water areas

The WS model includes an internal water softener, helping protect wash quality and reduce limescale risk where the site needs softened water but an external softener is not practical.

Low salt alarm

Audible reminder supports the user routine

The integrated softener includes a low salt audible alarm, helping staff identify when the softener needs attention.

Plate throughput

Up to 18 plates per rack

When commissioned as a dishwasher, the C500WS can wash up to 18 dinner plates per rack, with a theoretical maximum of 540 plates per hour.

Glass throughput

Up to 25 pint glasses per rack

When set up as a glasswasher, the same machine can wash up to 25 pint-sized glasses per rack, giving flexibility for pubs, cafés and mixed-use sites.

Flexible setup

Commissioned as a dishwasher or glasswasher

The C500WS platform can be configured during installation around the site’s main use, helping avoid the wrong machine choice for mixed crockery and glassware needs.

Short cycle options

Glass and dish programmes for busy service periods

Glass programmes are listed as 1.5 and 2 minutes, with dish programmes listed as 2, 3 and 5 minutes, depending on programme choice and setup.

High-temperature rinse

Supports hygienic dishwashing results

The C500WS uses a high-temperature final rinse, with dish rinse temperature listed at 82°C. It supports hygienic results, but should not be described as a medical disinfection machine.

Simple controls

Colour-coded display for staff confidence

Clear colour-coded operation helps staff understand machine status, select programmes and respond to notifications with less training.

Easy daily cleaning

Click-in wash arms and double filtration

Click-in, click-out wash arms, double filtration and moulded basket rails make routine cleaning simpler, helping staff look after the machine correctly.

Built-in dosing

Detergent and rinse aid pumps fitted

Integrated detergent and rinse aid pumps support consistent chemical dosing, helping maintain wash quality when chemicals are set up correctly.

Connected management

Clean Connect and Bluetooth app support

Compatible UK machines manufactured after 1 February 2026 can use Clean Connect, with Bluetooth app access for user guides, settings, performance data and service information.

Technical specifications

Key technical details for the Classeq C500WS undercounter dishwasher and glasswasher, including basket size, integrated water softener, installation dimensions, water requirements, power options, wash performance, controls and hygiene-related features.

1. Core product details
Model Classeq C500WS
Product type Commercial undercounter dishwasher and glasswasher
Range Classeq Undercounter C500 range
Basket size 500 x 500mm
Water softener Integrated water softener with low salt audible alarm
Alternative version Classeq C500 without internal water softener, usually paired with external water treatment where required
2. Size & Installation
External dimensions H 820-850 mm
W 600 mm
D 600 mm
Entry height 365-395 mm
Drain size 40 mm diameter
Maximum drain height 600 mm from machine base
Standard drain equipment Drain pump fitted as standard
Construction Double-skinned door and cabinet
3. Power & Water
Power Required 230v, 13A plug-in
230v, 32A single phase
400v, 13A three phase
Connected load, 13A 2.5 kW
Connected load, higher-powered options 6.5 kW
Water connection G3/4" / 3/4" BSP
Required water pressure 1-10 bar
Incoming water temperature 4°C-55°C
Water consumption 2.75 litres per cycle
4. Wash Performance
Glasses per rack 25 pint-sized glasses
Plates per rack 18 dinner plates
Glass programmes 1.5 and 2 minute cycles
Dish programmes 2, 3 and 5 minute cycles
Theoretical throughput Up to 40 glass racks/hour
Up to 30 dish racks/hour
Wash temperature 60°C
Rinse temperature 70°C glass rinse
82°C dish rinse
5. Controls & Dosing
Controls Simple colour-coded display
Setup Commissioned on install as glasswasher or dishwasher
Detergent dosing Detergent pump fitted as standard
Rinse aid dosing Rinse aid pump fitted as standard
Rinse booster pump Fitted as standard
Machine reminders Hygiene and service reminders
Cleaning programmes Deep clean programme and refresh cycle
6. Hygiene, Compliance & Other Features
WRAS protection Type AB WRAS Approved air gap, approval 240202710
Hygiene support High-temperature final rinse, not a medical disinfection machine
Connectivity WiFi enabled with access to Clean Connect on compatible UK machines
Bluetooth app App access to user guides, machine settings, performance data and service information
Wash system Click-in, click-out wash arms, double filtration and moulded basket rails
Optional features Optional audible alarm and rental mode availability, model and setup dependent

Choosing the right dishwasher

Is the Classeq C500WS the right model for me?

The Classeq C500WS is a strong fit for sites that need a simple, robust undercounter dishwasher or glasswasher with a 500 x 500mm basket and an integrated water softener.

It is best suited where softened water is required but an external automatic softener is not practical because of space, services or site layout. The internal softener still needs routine salt checking, topping up and regeneration as part of the user process.

When is this machine a good fit?

The C500WS is a good choice where the site needs a compact commercial dishwasher with a standard 500 x 500mm basket, simple staff operation and built-in water softening.

  • Suitable for cafés, bars, pubs, staff kitchens, churches, village halls, small restaurants and hospitality sites.
  • Useful where a standard C500 would need softened water, but there is limited space for an external softener.
  • Works well where an undercounter machine is preferred over a pass-through dishwasher.
  • Suitable where a 500 x 500mm basket and up to 18 plates per rack are enough for the workload.
  • Useful for sites that want simple controls, built-in chemical dosing and straightforward cleaning access.
What should I check before choosing the C500WS?

Before choosing the C500WS, the key checks are water hardness, salt-management routine, power supply, drainage, available space, incoming water services and whether the throughput is enough for peak service periods.

  • Confirm whether the site is in a medium or hard water area.
  • Check that staff can reliably top up salt and respond to the low salt alarm.
  • Confirm the available electrical supply, 230v 13A, 230v 32A or 400v 13A.
  • Check that drainage can be arranged within the manufacturer’s maximum drain height.
  • Confirm whether the machine will be commissioned mainly for glasses, dishes or a mixed routine.

Where space and services allow, an external automatic softener may still be preferred for higher-use sites because it can usually go longer between salt top-ups. Where space is limited, the C500WS integrated-softener model is often the more practical solution.

When might another model be better?

The C500WS is a capable integrated-softener undercounter machine, but it will not be the best choice for every site. A different model or water-treatment setup may be better where wash volume, item size, water hardness or staff routine requires it.

  • Choose the standard C500 with an external automatic softener if higher usage makes external water treatment more practical.
  • Consider the C400WS if space is tight and a smaller 400 x 400mm basket is sufficient.
  • Consider a pass-through dishwasher if peak wash volume is too high for an undercounter machine.
  • Consider the C500 Utensil if gastronorm trays, chopping boards or larger kitchen items are a regular requirement.
  • Review the machine choice if the site needs a validated medical thermal disinfection process, because the C500WS should be presented as high-temperature rinse support, not a medical disinfection machine.
Services, water treatment and cycle times

The C500WS is available with three power options. The 13A plug-in version is useful where a simpler electrical connection is needed, while the higher-powered versions may be more appropriate where faster heat recovery is important.

  • Power options: 230v 13A plug-in, 230v 32A single phase or 400v 13A three phase.
  • Water pressure requirement: 1-10 bar.
  • Incoming water temperature range: 4°C-55°C.
  • Drain size: 40mm diameter, with maximum drain height of 600mm from the machine base.
  • Glass cycles are listed as 1.5 and 2 minutes; dish cycles are listed as 2, 3 and 5 minutes.

Cycle performance in real use depends on programme choice, loading, incoming water temperature, water pressure and the machine’s services. The integrated softener also needs correct setup, salt management and regeneration to support consistent results.

Replacing an older model?

The Classeq C500WS is the current 500 x 500mm undercounter platform with an integrated water softener. It may be relevant when replacing older Classeq 500mm integral-softener undercounter models.

For integrated-softener replacements, the most useful previous model references are D500 DUO WS and D500DUOWS. If the older machine was a non-softener model, such as D500, D500P, D500 DUO or D500DUO, the closer current equivalent is normally the standard C500, unless the site now needs an integrated softener.

When replacing an older Classeq machine, check the existing basket size, electrical supply, water treatment, drain arrangement and available opening. Classeq notes that the external dimensions of the new models differ from older models, so the site should be measured before ordering.

Previous model search terms for this product include D500 DUO WS and D500DUOWS. If replacing D500, D500P, D500 DUO or D500DUO, consider the standard C500, or review whether the C500WS is now better because integrated water softening is required.

Compliance, hygiene and environment

The C500WS supports hygienic commercial dishwashing through correct temperature, detergent, rinse aid, water quality and staff routine. It should not be described as a medical disinfection machine.

  • The dish rinse temperature is listed at 82°C.
  • The machine incorporates a Type AB WRAS Approved air gap.
  • The integrated softener helps manage limescale risk where salt is maintained correctly.
  • Built-in hygiene and service reminders help staff maintain good operating routines.
  • a&f can advise on water treatment, chemical setup, daily cleaning and ongoing service support.
Need help checking suitability?

Contact us for a specification check or site survey before ordering. Call us on 01243 55 55 25, option 1 for sales support, or email sales@a-f.co.uk.

Product downloads

Helpful documents for the Classeq C500WS

Download the key documents for the Classeq undercounter dishwasher range below, including the quick user guide, operating guide and C400/C500 undercounter range brochure. If you need help checking whether the C500WS or standard C500 is the better option, contact a&f and we can advise.

PDF

Classeq undercounter quick user guide

A simple user guide for day-to-day operation, programme selection and basic staff guidance for Classeq undercounter dishwashers and glasswashers.

PDF

Classeq undercounter operating guide

Manufacturer operating guidance for the Classeq undercounter dishwasher range, including operation, care, cleaning and routine user information.

PDF

Classeq undercounter range brochure

Product brochure for the Classeq undercounter range, including C400 and C500 performance, dimensions, water data, power options, water softener options and connectivity information.

Need help choosing between C500 and C500WS?

If you need help with water softener choice, power options, drainage, chemical setup or installation planning, we will be happy to help. Call us on 01243 55 55 25, option 1 for sales support, or email sales@a-f.co.uk.

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Contact us on 01243 55 55 25 to learn more, or arrange your free site visit to get started.

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