Miele PWM 912 Commercial Washing Machine
12kg commercial washing machine with high-spin extraction
Miele PWM 912 is a 12kg commercial washing machine for care, hospitality and professional laundry sites that need reliable throughput, hygiene support and efficient high-spin extraction.
- ✓12kg capacity with 110 litre drum for higher laundry throughput
- ✓Disinfection rinse and temperature monitoring support safer laundry routines
- ✓Tested to 30,000 operating hours for demanding professional use
- ✓49-minute programme duration helps keep daily laundry moving
- ✓1205 rpm spin and 42% residual moisture help reduce drying time
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Product Overview
The Miele PWM 912 [EL DV DD] is a 12kg professional front-loading washing machine from the Miele Performance Plus range, built for sites that need reliable daily throughput, hygiene support and programmable commercial laundry control.
It combines a 110 litre drum, M Touch Pro Plus controls, BoostSpin, a 1205 rpm spin speed, 504 g-factor and a DN70 dump valve for low-level gravity drainage. With suitable services, programme duration can be reduced from 49 minutes on cold fill to 42 minutes with hot and cold water connection.
It is a strong fit for care, healthcare, hospitality, facilities management, equestrian, commercial laundry and larger shared laundry environments where 12kg capacity, 400v power, Regulation 4 compliance and robust drainage can be properly planned.
At a glance
1350(h) x 799(w) x 924(d)
400v, 16A, 3-phase
Dump valve, DN70 gravity drain
How a&f can support you
Buying commercial laundry equipment is about more than choosing the machine. We help you get the right Miele solution for your site from day one, and support you long after it is installed.
We can help with site survey, correct variant selection, supply, installation, commissioning, user training and long-term service support.
- ✓ Manufacturer-trained engineers
- ✓ Around £12,000+ of spare parts carried on each service van to improve first-time fix rates
- ✓ Warranty handling, annual servicing and service contracts
- ✓ Rental and finance options available alongside outright purchase
Need this machine supplied, installed and supported?
Speak to a&f about purchase, rental, installation and service options for this product. Call us on 01243 55 55 25, option 1 for sales support, email sales@a-f.co.uk, or click the green button.
Features and buyer benefits
A practical overview of the PWM 912 features that matter most in daily use, including 12kg capacity, wash performance, hygiene support, extraction, efficiency, drainage, controls and connectivity.
Capacity
12kg load with a 110 litre drum
Handles larger commercial laundry batches than compact machines, helping reduce the number of daily loads where the site workload suits a 12kg washer.
Wash performance
49 minutes cold fill, 42 minutes hot and cold fill
Short programme duration helps keep laundry moving. Actual results depend on programme choice, incoming services, loading and site conditions.
BoostSpin extraction
1205 rpm spin with 504 g-factor
High-spin extraction helps remove more water before drying, reducing dryer workload and supporting faster overall laundry turnaround.
Lower residual moisture
42% residual moisture with hot rinse
Drier laundry after washing can help reduce drying time, energy use and pressure on tumble dryers in busy laundry rooms.
Hygiene support
Disinfection rinse and temperature monitoring
Supports safer laundry routines where hygiene matters, provided the correct programmes, chemicals, handling and site procedures are in place.
Controls
M Touch Pro Plus colour touchscreen
Clear touchscreen operation helps staff select and adjust programmes confidently, supporting consistent use across trained teams.
Programmability
Freely programmable washer controls
Allows wash parameters to be configured for site-specific laundry processes, useful in specialist commercial, care and facilities environments.
Durability
Tested to 30,000 operating hours
Miele’s tested operating figure supports confidence for demanding professional use. It should not be presented as a guaranteed machine lifespan.
Efficient use
6.2 l/kg cold fill, 5.9 l/kg hot fill
Low specific water consumption helps reduce operating costs, especially where staff use the correct programmes and load the machine appropriately.
Regulation 4 support
Product sheet lists Regulation 4 compliant
Useful for sites where water regulations matter, while the full installation still needs to be checked against the site and application.
Dosing ready
3-compartment drawer plus up to 12 liquid pumps
Supports manual detergent use or connection to liquid dosing systems for controlled chemical use and consistent wash results.
Miele MOVE ready
LAN and WiFi connectivity
Supports digital machine management through compatible Miele Professional systems, including status visibility, operating data and notifications where configured.
Technical specifications
Key technical details for the Miele PWM 912 [EL DV DD], including capacity, dimensions, power requirement, drainage, performance, controls and practical product features.
| Model | Miele PWM 912 [EL DV DD] |
|---|---|
| Material number | 11779730 |
| EAN | 4002516435921 |
| Range | Miele Performance Plus |
| Product type | Professional front-loading washing machine |
| Finish | Stainless steel front and control panel |
| Load capacity | 12kg |
|---|---|
| Load ratio | 1:9 |
| Drum volume | 110 litres |
| External dimensions | H 1350 mm W 799 mm D 924 mm |
| Net weight | 271kg |
| Maximum floor load | 4402 N |
| Water connection | Cold water, hot water and optional hard water connections |
| Power Required | 400v, 16A, 3-phase |
|---|---|
| Manufacturer connection | 3N AC 400V 50Hz |
| Total connected load | 9.60 kW |
| Heater rating | 9.00 kW |
| Heating type | Electric |
| Heat dissipation | 6.48 MJ/h |
| Programme duration, cold fill | 49 minutes |
|---|---|
| Programme duration, hot and cold fill | 42 minutes |
| ECO programme duration | 34 minutes cold fill 31 minutes hot and cold fill |
| Mops standard 60°C | 54 minutes cold fill 47 minutes hot water connection |
| Spin speed | 1205 rpm |
| G-factor | 504 |
| Residual moisture | 46% cold rinse 42% hot rinse 25% when processing cleaning cloths |
| Tested operating hours | 30,000 operating hours, Miele test figure |
| Control system | M Touch Pro Plus |
|---|---|
| Programmability | Freely programmable |
| Languages | Selectable display languages |
| Delay start | Freely selectable |
| Programme display | Time left display and programme sequence indicator |
| Load entry | Option to enter weight before programme start |
| Connectivity | LAN, WiFi and Connector Box connection |
| Payment system | Optional payment system connection |
| Drain type | Dump valve, DN70 gravity drain |
|---|---|
| Door opening | 415 mm diameter, 180° opening angle |
| Door hinge | Right-hand |
| Detergent drawer | 3 compartments |
| Liquid dosing | Up to 12 liquid dispenser pump connections |
| Selected features | Honeycomb drum 2.0, automatic load control+, BoostSpin, efficient fast spin cycle, patented pre-spin, disinfection rinse and automatic door lock |
| Standards | CE, UKCA, VDE, VDE-EMC, Regulation 4 compliant, WEEE and IPX4 splash-proof safety rating |
Choosing the right machine
Is the Miele PWM 912 [EL DV DD] the right model for me?
The Miele PWM 912 [EL DV DD] is a strong choice where a site needs a 12kg professional washer with M Touch Pro Plus controls, hot and cold water connection, BoostSpin extraction, hygiene-supporting programmes and robust DN70 gravity drainage.
It is best suited to commercial laundry rooms where the site has the correct 400v electrical supply, suitable low-level drainage, enough physical space and a workload that justifies moving up from smaller 7kg to 11kg machines.
When is this machine a good fit?
This model is a good fit for sites that need more capacity than a compact commercial washer but do not need to step up to a much larger machine.
- Suitable for 12kg commercial laundry loads with a 110 litre drum.
- Useful for care, healthcare, hospitality, facilities management, commercial laundry, equestrian and larger shared laundry environments.
- Good where staff benefit from clear touchscreen controls and freely programmable wash options.
- Suitable where a low-level DN70 gravity drain can be provided.
- Useful where 1205 rpm spin speed and 504 g-factor extraction are needed to reduce dryer workload and support quicker laundry turnaround.
What should I check before choosing this model?
The PWM 912 is a larger commercial washer, so it needs proper service checks before ordering. The main points are capacity, drainage, electrical supply, water supply, access and whether the site needs dosing, payment or connected laundry management.
- Confirm that 12kg capacity is the right match for your daily workload.
- Check that a 400v, 16A, 3-phase supply is available.
- Confirm that the site can accept a DN70 dump valve gravity drain.
- Check hot and cold water supplies, including flow, pressure and practical pipework route.
- Confirm access, floor loading, final position and service clearance before delivery.
- Review whether liquid dosing, payment connection or Miele MOVE-compatible digital management is required.
When might another model be better?
Another model may be more appropriate if the site cannot meet the service requirements, if the laundry volume is lower, or if the laundry process needs a different layout or specification.
- Choose a smaller Miele Professional washer if 12kg loads would leave the machine regularly underloaded.
- Review other options if the site cannot provide suitable gravity drainage for the dump valve.
- Consider a different capacity if dryer size, staff flow or linen storage would bottleneck the laundry process.
- Review the full laundry room design if the site handles high-risk laundry streams requiring strict segregation and specialist process control.
- Consider a larger machine only where the daily workload clearly justifies the extra capacity, utilities and space.
Services, utilities and installation checks
This model is a 400v, 16A, 3-phase electric-heated washer with a 9.60 kW total connected load. It uses a DN70 dump valve, so drainage must be planned before ordering.
- Power Required: 400v, 16A, 3-phase.
- Total connected load: 9.60 kW.
- Water connections: cold water, hot water and optional hard water connections.
- Drainage: DN70 dump valve gravity drain.
- Dimensions: 1350(h) x 799(w) x 924(d) mm.
- Net weight: 271kg, so access and floor suitability must be checked.
- Maximum floor load: 4402 N.
Replacing an older model?
If this machine is replacing an older Miele commercial washer, the most important checks are capacity, drainage, power supply, water connections, access, final footprint and whether existing dosing or payment equipment needs to be retained.
Older model references and search terms for this size class may include PW6107, PW6101, WS5100/5101, WS5510, WS5110 and W110.
Relevant search terms: PWM912, PWM 912, PWM 912 EL DV DD, PW6107, PW6101, WS5100/5101, WS5510, WS5110, W110, 12kg Miele commercial washing machine, Miele Professional drain valve washer.
Compliance, hygiene and environment
The PWM 912 includes hygiene-supporting features such as disinfection rinse and temperature monitoring. The product sheet also lists Regulation 4 compliance. In real sites, hygiene outcomes depend on the full process, including programme choice, detergent, load handling, staff training, segregation and site procedures.
- Suitable programme selection is essential for care, healthcare and other hygiene-sensitive environments.
- Disinfection and hygiene claims should be matched to the site risk assessment and laundry policy.
- For care, healthcare or veterinary settings, water regulations and drainage requirements should be checked before installation.
- The datasheet lists CE, UKCA, VDE, VDE-EMC, Regulation 4 compliant, WEEE and IPX4 splash-proof safety rating.
- a&f can help confirm whether this washer, its programme set and the site services are suitable for the intended laundry process.
Need help checking suitability?
Contact us for a free specification check or site visit before ordering. Call us on 01243 55 55 25, option 1 for sales support, or email sales@a-f.co.uk.
Product downloads
Helpful documents for this machine
Download the main documents for the Miele PWM 912 [EL DV DD] below. These include the updated Miele product sheet and operating instructions. If you need installation guidance, compliance information or help confirming whether this is the right machine, contact a&f and we will be happy to help.
Miele PWM 912 product sheet
Updated product information including capacity, dimensions, power requirement, drainage details, performance data, Regulation 4 compliance, controls and core features.
Miele PWM 912, PWM 916 and PWM 920 operating instructions
Manufacturer guidance covering operation, programme use, routine care, cleaning and user instructions for this washer range.
Need another document or more product information?
If you need installation instructions, compliance documents, user training guidance or support choosing the right version of this machine, we will be happy to help. Call us on 01243 55 55 25, option 1 for sales support, or email sales@a-f.co.uk.
Our Products
Commercial laundry and dishwashing equipment
Products selected for the way you need them to work
a&f supplies commercial washing machines, tumble dryers, dishwashers, ironers, finishing equipment and payment systems from carefully selected commercial brands. Every recommendation is made in context, so the equipment suits your workload, staff, space, services and long-term objectives.
Discover. Define. Deliver.
Every operation is different. We take time to understand your operation, design the right solution, and support it for the long term so your laundry and dishwashing operation works in practice.
DISCOVER
We come to you and learn how your operation really works.
- We assess space, access, utilities and real-world constraints.
- We explore your current challenges, pressures and priorities.
- We quantify demand, workflow and performance expectations.
- We agree what success looks like for you in practice.
DEFINE
We design the right solution around your operation.
- We shape layout, infrastructure and workflow before anything is fixed.
- We specify the right equipment and the right way to fund it, whether purchase, rental or contract hire.
- We produce a clear, fully costed and compliant proposal.
- We refine the plan with you until it is operationally sound.
DELIVER
We get you running, then keep you running for years to come.
- We install professionally, safely and with minimal disruption.
- We train you and your team for confident, correct daily operation.
- You gain a dedicated support team who know your operation.
- We protect performance through servicing and rapid response.
- We review, optimise and evolve your operation over time.
The a&f difference: we don't just supply equipment, we partner with you for the long term to keep your laundry operation running at its best.
Contact us on 01243 55 55 25 to learn more, or arrange your free site visit to get started.
Services & Support
Product advice, installation and support
From product selection through to installation, servicing and long-term support, a&f helps organisations choose equipment that fits their site, workload, users and operating requirements.
Support beyond the product
We supply, install and support professional laundry and dishwashing equipment, with guidance focused on performance, reliability, efficiency and long-term value.
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Supply, installation and commissioning of equipment selected around the site, workload, users, infrastructure and long-term operating costs.
Annual Servicing & Inspections
Planned servicing and inspections to help keep equipment running reliably, reduce avoidable downtime and support long-term performance.
Service Contracts
Ongoing service support for organisations that rely on professional equipment as part of their everyday operation.
Machine Rentals
Rental options for sites that need a supported equipment solution without purchasing outright.
Laundry Analysis & Design
Practical advice for laundry rooms, dishwashing areas, plant spaces, service areas, refurbishments and new projects.
Not sure where to start?
A free site survey is usually the best first step when choosing professional laundry or dishwashing equipment for your site.
- Check the room, services, access, workflow and usage
- Compare suitable washing, drying, dishwashing and finishing options
- Avoid over-specifying or choosing equipment that does not fit the operation